Contact Us

info@civilianarmory.com

Seattle, WA USA

Civilian Armory LLC

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We Accept

FREE SHIPPING | Orders over $100

 

Civilian Armory LLC is a small family owned company and we understand you have a choice when you buy parts for your gun. We truly want your business and if you have shopped with us before, we want your business again. Please enjoy free shipping whenever you place an order with Civilian Armory for $100 or more.

Your order process and ship quickly - usually same business day.

Your order will ship and arrive safely in professional packaging.

WE ALWAYS provide you with tracking information so you know where your order is.

 

Sincerely,

Erik Seymour, President

 

Shipping and Delivery
When you order a Civilian Armory product, we know you want to put it as soon as possible. That’s why we ship every weekday, excepting U.S. national holidays.

 

Most items will usually ship within 48 hours of the time you place your order. Some products require extended delivery time; in such cases, we will contact you to let you know. For example if the item is not in stock or the item requires special ordering.

 

If your order is needed by a specific date, please call us at +1 (206) 948-9245 and let us know that your order is time sensitive. We will help you choose the best shipping method for your situation. Please note that although we will do everything in our power to make sure you get your Civilian Armory merchandise quickly, once packages leave our warehouse, the carrier controls delivery schedules and we cannot guarantee a delivery date.

 

After your order has been processed we will send you a tracking number by email. In most cases this tracking number will not work right away. If your tracking number does not work after 24 hours, please contact us and we will assist you in tracking the shipment.

 

Estimated Delivery

USPS Flat Rate Boxes: 1 to 5 business days based on your location

FedEx Ground:     1-7 business days based on your location
FedEx 2nd Day:    Second business day (if the order is received by 1 p.m., M-F, PST)
FedEx Next Day:   Next day in the afternoon (if the order is received by 1 p.m., M-F, PST)

 

Currency and Payment
Pricing is in U.S. currency. We accept payment by credit card (Visa, MasterCard, American Express, and Discover).

 

Changing Your Order
Once your order is processed and shipped, we are unable to cancel, add or change it. However, if you contact the Civilian Armory office before the order is packaged we will try to make any adjustments that are within reason.  Products requiring an extended delivery time may sometimes be altered if caught before processing and shipping.

 

Shipping and Handling Fees
Fees paid for shipping and handling are not refundable. Please review our Returns and Exchanges Policy.

 

International Shipping

We do not ship internationally as many items we offer are not eligible for export due to ITAR regulations. We apologize for this inconvenience.

 

Payment

We accept all major credit cards through Stripe payments. Stripe is a trusted and secure payment processor. We also offer you the option to pay by PayPal. If you would prefer to place your order by phone we will gladly help you. Please note that if we do not answer your call right away you can leave us a message and we will return your call as soon as possible.